Common Questions
1. What is Pure Patch?
Pure Patch is an online E-commerce store offering a wide range of products across various categories, including electronics, fashion, home appliances, beauty products, and more. We provide Cash on Delivery Service All over Pakistan.
2. How do I place an Order?
Placing an order on Pure Patch is simple. Browse through our categories, select the products you want, add them to your cart, and proceed to checkout. Follow the instructions to complete your purchase.
3. Do you offer open Before Payment?
No, usually we don't offer open before payment. But if you want to Open and check the parcel before Payment then you have to pay RS 200/- Advance online Payment and remaining payment on Delivery. For more details Whatsapp: 0329-7624210.
4. What payment methods do you accept?
We accept Cash on Delivery. Besides this you can also send us Advance payment through Bank Transfer, Easypaisa or Jazzcash. For more details Whatsapp: 0329-7624210.
5. How long will it take to receive my order?
Delivery times vary depending on your location. Generally, orders are delivered within 3-5 business days. We strive to get your products to you as quickly as possible.
6. Can I track my order?
Yes, once your order is shipped, you will be contact us and we provide you tracking number.
7. What is your Exchange policy?
We offer a hassle-free Exchange policy. If the product you have received is not the same as Picture or have any Defect , you can return it within 7 days of delivery. The product must be in its original condition with all tags and packaging intact. For more details, visit our Return Policy page.
8. How do I contact customer service?
You can reach our customer service team through the Contact Us page on our website. Whatsapp us at 0329-7624210. We are here to assist you with any queries or concerns.
9. Are your products genuine?
Yes, we guarantee the authenticity of all our products. We source our products from reputable suppliers and ensure they meet our quality standards.